Last updated: March 2026
1. Information We Collect
When you interact with the Delta VFD website, we may collect the following types of information:
- Contact Information: Name, email address, phone number, company name, and job title provided through inquiry forms.
- Technical Information: Application requirements, product specifications, and project details submitted via inquiry or quote request forms.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs collected automatically through standard web analytics tools.
- Cookie Data: Session identifiers and preference settings stored in browser cookies to improve your browsing experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- Responding to product inquiries, quote requests, and technical support queries.
- Routing your inquiry to the appropriate regional sales or engineering team.
- Sending product updates, technical bulletins, and industry-relevant content (only with your consent).
- Improving website functionality, content relevance, and user experience.
- Complying with legal obligations and protecting our legitimate business interests.
3. Data Sharing
Delta VFD does not sell your personal information to third parties. We may share your data with:
- Authorized Distributors: Your regional distributor may receive your inquiry to provide localized support and pricing.
- Service Providers: Third-party analytics and email service providers who process data on our behalf under strict confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry data is typically retained for 24 months after last interaction. You may request deletion of your data at any time by contacting our privacy team.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict certain processing activities.
- Withdraw consent for marketing communications at any time.
6. Cookies
Our website uses essential cookies for site functionality and analytics cookies to understand how visitors interact with our pages. You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality.
7. Security
We implement industry-standard security measures including TLS encryption, access controls, and regular security assessments to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Contact
For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at [email protected] or write to: Delta VFD, Data Protection Office, Osaka, Japan.